Australia – Domestic Delivery.
- This item will be dispatched from our Queensland office, via Australia Post.
- No taxes or duty applies to domestic delivery within Australia.
- You will receive a Fedex tracking number once your order is dispatched so you can track your shipments progress.
- Shipping & insurance is included in the purchase price.
How long will Domestic Australian delivery take?
- Free shipping to most domestic destinations usually takes between 4-7 working days from order.
- Made to order designs, such as eternity rings will be dispatched within 3-4 weeks of your order.
- Free international shipping and insurance on all orders.
- Using Fedex, all our shipments are shipped, fully insured, free of charge to most countries worldwide.
- You will receive a Fedex tracking number once your order is dispatched so you can track your shipments progress. We aim to dispatch your order within 48 working hours of purchase.
- If you would like to keep your gift a surprise and pick up your parcel at your local Fedex Depo – please contact Fedex after dispatch with your tracking number.
How long will International delivery take?
- Free shipping to most locations globally usually takes between 4-7 working days from order.
- Fedex Express shipping (estimated 2-3 days, $50.00 USD ) is available for urgent orders at checkout
- Additional import duty , VAT , tax or and customs charges are the responsibility of the customer.
How long do international shipments take ?
|DELIVERY ADDRESS||FREE SHIPPING OPTION
INTERNATIONAL TRACK AND TRACE COURIER
(optional, cost calculated at checkout )
|AUSTRALIA||3-5 working days|
|ASIA, NORTH AMERICA||4-6 working days||2-4 working days|
|UK, EUROPE||5-6 working days||2-4 working days|
|REST OF WORLD||Please check shipping restrictions as we may not ship to your country of residence. Scroll down to check country restrictions|
Where do we ship to internationally ?
|Austria||Hong Kong (SAR)||Norway|
|Czech Republic||Lithuania||South Africa|
|Greece||New Zealand||United States|
- If you would like your order shipped to a destination not listed – please contact customer service first to confirm.
- We are unable to ship to India or Africa, excluding South Africa
- Insures and registers all items for their full value.
- Requires that all deliveries are made to a physical business or home address only. We do not ship to P.O. box addresses.
- Requires an adult to sign for the delivery.
Where do Richlands ship from ?
Sapphires: Richards ship our sapphire jewellery and gemstones from our office in Queensland, Australia.
Tanzanite: Our Tanzanite gemstones and jewellery are shipped from Hong Hong, where our worldwide distribution center is located. Hong Kong’s position as an international shipping hub allows us to export quickly and safely to our customers worldwide .
Use our contact form or email us at [email protected] we’ll respond right away.